Downey West Branch
8141 East 2nd Street, Suite 208
Downey, CA 90241
“As a first time Home Buyer I can say that my experience was awesome! Working with a knowledgeable and dedicated team sure gave me piece of mind. Olga's professionalism and experience is obvious and much appreciated. She and her team always made themselves available and were great keeping us informed through the whole process. I feel blessed to have found a great group of caring individuals who helped us accomplish one of our biggest goals in life. Without a doubt in mind I will definitely be recommending Olga Bustos to all my family and friends. Thank you Olga for all your help!!”
Jose R. & Grisel S.
“It was a pleasure working with Olga B. and Blanca B. They made everything go smoothly. They went out of their way to help, explain, answer questions for us, no matter if it was after hours. They are very professional and know their stuff inside and out. We feel the transition of getting our new home was great because of them. Thank you.”
Mario & Montserrat C.
“Olga Bustos was phenomenal. She made a stressful process bearable. She was extremely accessible and patient! I could reach her anytime by text, phone or email. She always returned my calls promptly. She was available on the weekends even as late as 11:00PM and even on Easter! She was a pleasure to work with and I would highly recommend her to anyone.”
Chris & Kathleen J.
“Since the beginning of the loan process, Olga Bustos showed professionalism and commitment to help us get a loan for the purchase of our second house. She went out of her way from the very first meeting we had to the very end until we got the keys. It was pleasant and a pleasure working with Olga. We really appreciate everything she did for us through the entire process. Due to her expertise, knowledge, and commitment, I would and will recommend Olga and Bay Equity Home Loans team. Once again, thank you Olga and Bay Equity Home Loans Team.”
“Olga Bustos is an amazing person to work with. I met Olga 2 years ago when my husband and I were in desperate need of finding a home, since the moment we met she listened to our needs and made the process easy to understand. Knowing we were pressed for time she gathered information requested in a timely matter which got our loan approved as quickly as we needed. So, when looking to upgrade our home we were more thrilled that we were working with her again. She made our experience a piece of cake, she's very knowledgeable and always available for questions and will not hang up until she's sure you really understand and feel comfortable. She's a very welcoming person and I would highly recommend her. She's made our dreams come true and there's no beating that. Thank you Olga Bustos for who you are and what you do.”
“I really had a good experience with Olga and her team. I would recommend her to my family, friends and coworkers. I just want to say that my wife and I are happy and appreciate Olga and her team very much.”
“Thank you so much Olga Bustos for getting our home loan and the closing completed so quickly. You went above and beyond to help us especially being available at all times when we had questions. As first time buyer's it was a bit scary and stressful but the whole process was so much easier than we expected and it was all because of you! We cannot thank you enough for everything you did to make this go so smoothly and especially getting us the BEST interest rate... YAY! We will definitely tell our family and friends about the positive experience we had with you and your team at Bay Equity.”
“Get qualified - on time! I worked with Olga Bustos for 2 years prior to my pre-approval because of my low fico score and high debt. During thsi time she provided financial planning, guided me on which debt to pay and explained debt to income ratio. Olga and team are easy to contact, professional and communicate effectively. Hands down - I recommend Olga, she is very encouraging during the stressful loan process. Always available via phone, text, email and in person - even responds after hours. The loan transaction closed in under 30 days without hiccups.”
“I received great customer service from Olga Bustos my Loan Officer at Bay Equity. Bay Equity Home Loans has a great team that works together to get you through the process very quickly and easily. Olga had great communication with me and always had a status on my loan. She was always on top of the loan and made the process go flawlessly. I will definitely recommend Olga Bustos and Bay Equity to my co-workers, friends, and family.”
“As a first time home buyer with a unique situation & circumstances I was a bit apprehensive to initiate the home buying process. Olga made the process easy and smoother than I could have imagined. Olga was always quick to respond, up front with the numbers and extremely resourceful. She was a delight to work with.”
“Olga got me my loan within 3 weeks from the start date, she worked fast, kept me informed, and delivered as promised. Prior to working with Olga, I had gone through 2 large banks, which only wasted about 4 weeks of my time. During the home buying process this is precious time that cannot be wasted. Thanks Olga.”
“We recently bought our home this month with Bay Equity as our loan company. And all throughout our home buying period, we never experienced any problems with Bay Equity. They were actually outstanding! Great customer service, really fast turnaround time, very professional people! They delivered as promised. They actually exceeded our expectations. THANKS, BAY EQUITY!”